Shipping policy

Effective Date: 9/22/2024

At DistressVintage, we strive to ensure a smooth shopping experience for our customers. Below are the details regarding our shipping and handling process.

1. Processing Time

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • During peak seasons or promotions, processing times may be longer.

2. Shipping Methods

  • We offer various shipping options, including Standard Shipping ( USPS Ground Advantage or UPS Ground Saver), Expedited Shipping (USPS Priority Mail).
  • Shipping rates are calculated at checkout based on your location and selected shipping method.

3. Delivery Times

  • Estimated delivery times vary based on the shipping method chosen:
    • Standard Shipping: [USPS Ground Advantage or UPS Ground Saver, e.g., 5-7 business days]
    • Expedited Shipping: [USPS Priority Mail, e.g., 2-3 business days]
  • Please note that delivery times are estimates and may be affected by factors such as carrier delays, holidays, and weather conditions.

4. Shipping Rates

  • Shipping rates are calculated based on weight, dimensions, and destination of the package.
  • You will see the shipping costs during the checkout process before finalizing your order.
  • All Orders Above the Value of $50 Receive Free Standard Shipping.

5. Tracking Your Order

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.
  • You can track your order status through our website or directly through the carrier’s website.

6. Lost or Damaged Items

  • If your item is lost or damaged during shipping, please contact us within 24 Hours of receiving your order.
  • Buyer accepts full responsibility of damage after 24 hours of product arrival without contact.
  • We will work with you and the shipping carrier to resolve the issue.

8. Returns and Exchanges

  • For our returns and exchanges policy, please refer to our Return Policy.
  • All return shipping costs are free for the buyer.

9. Contact Information

If you have any questions regarding our shipping and handling policy, please contact us at distressvintage@gmail.com.

Thank you for shopping with DistressVintage! We appreciate your business and look forward to serving you.